Tech giants offer empty apologies because users can’t quit

Source: Tech giants offer empty apologies because users can’t quit A true apology consists of a sincere acknowledgement of wrong-doing, a show of empathic remorse for why you wronged and the harm it caused, and a promise of restitution by improving ones actions to make things right. Without the follow-through, saying sorry isn’t an apology, it’s a hollow ploy for forgiveness. That’s the kind of “sorry” we’re getting from tech giants — an attempt to quell bad PR and placate the afflicted, often without the systemic change necessary to prevent repeated problems. Sometimes it’s delivered in a blog post. Sometimes ...

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GitHub Enterprise and Business Cloud users now get access to public repos, too

Source: GitHub Enterprise and Business Cloud users now get access to public repos, too GitHub, the code hosting service Microsoft recently acquired, is launching a couple of new features for its business users today that’ll make it easier for them to access public repositories on the service. Traditionally, users on the hosted Business Cloud and self-hosted Enterprise were not able to directly access the millions of public open-source repositories on the service. Now, with the service’s release, that’s changing, and business users will be able to reach beyond their firewalls to engage and collaborate with the rest of the GitHub ...

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Microsoft launches new wide-area networking options for Azure

Source: Microsoft launches new wide-area networking options for Azure Microsoft is launching a few new networking features today that will make it easier for businesses to use the company’s Azure cloud to securely connect their own offices and infrastructure using Azure and its global network. The first of these is the Azure Virtual WAN service, which allows businesses to connect their various branches to and through Azure. This basically works like an airline hub and spoke model, where Azure becomes the central hub through which all data between branches flows. The advantage of this, Microsoft argues, is that it allows ...

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After twenty years of Salesforce, what Marc Benioff got right and wrong about the cloud

Source: After twenty years of Salesforce, what Marc Benioff got right and wrong about the cloud Grant Miller Contributor Grant Miller is the co-founder of Replicated As we enter the 20th year of Salesforce, there’s an interesting opportunity to reflect back on the change that Marc Benioff created with the software-as-a-service (SaaS) model for enterprise software with his launch of Salesforce.com. This model has been validated by the annual revenue stream of SaaS companies, which is fast approaching $100 billion by most estimates, and it will likely continue to transform many slower-moving industries for years to come. However, for the ...

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Microsoft is developing its own cashierless store technology, says report

Source: Microsoft is developing its own cashierless store technology, says report Amazon may be facing new competition from Microsoft on its cashierless, automated store technology, according to a new report from Reuters out this morning. The report claims Microsoft is in the process of developing its own systems for tracking what people place in their shopping carts, but doesn’t offer the details of how Microsoft’s technology operates, or how it may differ from others on the market. Presumably, it would be similar to existing systems, like Amazon’s. The Amazon Go convenience stores utilize a complex network of sensors on shelves, ...

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